Terms & Conditions
Welcome to Promethean Industrial. By accessing or using our website, you agree to be bound by these Terms and Conditions.
Age & Legal Restrictions
You must be 21 years or older to purchase ammunition. By purchasing, you certify that you meet these requirements and are not prohibited from possessing ammunition under federal, state, or local laws.
Compliance with Laws
It is your responsibility to know and comply with all local, state, and federal laws regarding the purchase and possession of ammunition. We reserve the right to cancel any order that appears to violate applicable laws.
Orders & Payments
All orders are subject to acceptance. Prices and availability are subject to change without notice. Payment must be made in full at the time of checkout.
Limitation of Liability
We are not responsible for any injury, loss, or damage resulting from the use or misuse of our products. Always follow proper safety procedures.
Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.
Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Information We Collect
We collect personal information such as your name, address, email, phone number, and payment details when you place an order or contact us.
How We Use Your Information
- To process and ship orders
- To communicate with you about your order
- To comply with legal and regulatory requirements
Security
We use industry-standard encryption and security practices to protect your information.
Third-Party Services
We may share your data with secure third-party partners (such as payment processors and shipping providers) as necessary to fulfill your order.
Cookies
Our website may use cookies to enhance user experience and analyze website traffic.
Contact
If you have questions about our privacy policy, please contact us at [email protected]
Refund & Return Policy
Due to the nature of our products, all sales are final.
We cannot accept returns or exchanges on ammunition for safety and legal reasons. Please ensure all orders are correct before finalizing your purchase.
Order Issues
If your order is damaged or incorrect upon arrival, please contact us within 5 business days at [email protected]. We will work with you to resolve any shipping errors or defects caused by us.
We reserve the right to deny any refund or replacement requests not reported in a timely manner.
Shipping Policy
We ship ammunition in compliance with all applicable federal, state, and local laws.
Shipping Restrictions
We do not ship to the following states, cities, or jurisdictions where ammunition sales are restricted:
- California
- New York City
- Washington, D.C.
- Massachusetts
- Cook County, IL
(and any others you need to list)
You must be at least 21 years of age.
Processing Time
Orders are typically processed within 1–3 business days. You will receive tracking information once your order ships.
Shipping Carriers
We use FedEx for ammunition shipments. A signature may be required on delivery.
Lost or Stolen Packages
We are not responsible for packages lost or stolen after delivery. Please ensure someone is available to accept the package.
ID Requirements
We may request a copy of a valid ID to verify age and legal compliance before fulfilling your order.